Delivering exceptional workspaces for London’s leading insurance firms

As Project Manager at Ikon, I’ve had the privilege of leading projects for several of London’s leading insurance firms, transforming spaces in the city’s most iconic landmarks.

Every project presents its unique challenges, whether it’s adhering to strict compliance requirements, ensuring confidentiality, or designing a space that remains adaptable to evolving business needs. We approach each challenge with a clear objective: to create workspaces that not only look good but also perform exceptionally.

In this article, I want to give you a closer look at the key aspects of our approach, including why early engagement from Ikon is essential, the importance of creating impactful client-facing spaces, and how we help businesses future-proof their office environments.

Why engaging Ikon early matters

Often, companies focus solely on their immediate needs, overlooking the long-term potential of their workspace. For insurance firms, where significant square footage is common, we recommend engaging a workplace specialist like Ikon as early as possible to prevent costly mistakes.

Our approach goes beyond simply designing office interiors. We immerse ourselves in the inner workings of our clients’ businesses, understanding their workflows, how teams collaborate, and how they engage with clients. This deep engagement is why many of our clients return to us for repeat projects – a true testament to the trust we’ve built and the lasting value we provide.

The most rewarding part of my job is seeing how those well-designed workspaces enhance team productivity, develop stronger client relationships, and ultimately drive business growth.

Creating impactful client-facing spaces

In the insurance sector, first impressions are everything. A professional, well-designed space reflects a company’s values, instils confidence, and reinforces trust with clients.

Every element of the office should be thoughtfully planned, from statement client lounges to discreet breakout areas. More than just functional, these areas are designed to impress while allowing for more informal yet confidential conversations.

A prime example would be our recent work at the iconic Leadenhall Building, where we transformed a ground-floor area into a sophisticated brokers’ lounge. This space now serves as an ideal setting for high-stake negotiations while delivering an unforgettable first impression to every visitor.

Minimising disruption, maximising results

For many of our clients, downtime isn’t an option, and we understand that any disruption to business operations can be costly. This is why we go the extra mile.

One example of this was our work with a global risk management firm in 22 Bishopsgate, where we carried out extensive refurbishment works. By carefully phasing the project and working during non-office hours, we ensured the business could continue operations without interruption, ultimately delivering a seamless transition into a newly optimised workspace.

Why leading insurance firms choose Ikon

Our approach is rooted in a commitment to excellence and a thorough understanding of our clients’ needs. Every project we undertake is won and led by industry professionals with hands-on experience in project delivery. This allows us to prioritise the outcome, ensuring the highest quality standards are met every step of the way.

We don’t view each project as a one-off opportunity, we see it as part of a long-term relationship built on trust and mutual success. Our commitment to ethical practices, attention to detail, and sustainable results mirrors the values of the insurance sector, making us a trusted partner. This is why leading insurance firms continue to choose Ikon for their workspace transformations.